Shipping policy

Shipping Policy

Last Updated: 26 February 2026

Thank you for shopping with us. This Shipping Policy explains how we process and deliver orders within the Kingdom of Saudi Arabia (KSA).

1. Shipping Coverage

We currently deliver across major cities and regions within Saudi Arabia.

If you are unsure whether we deliver to your location, please contact us at kamranxyz11@gmail.com before placing your order.

2. Order Processing Time

Orders are processed within 1–2 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons, processing times may be slightly extended.

3. Delivery Time

Estimated delivery times within KSA:

Major Cities (Riyadh, Jeddah, Dammam): 2–4 business days
Other Regions: 3–6 business days

Delivery timelines are estimates and may vary depending on courier operations, weather conditions, or national holidays.

4. Shipping Charges

Shipping fees (if applicable) will be calculated and displayed at checkout.
Free shipping promotions may be offered on selected products or order values.
Any additional service charges will be clearly mentioned before order confirmation.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS (if provided). You can track your shipment through the courier partner’s website.

6. Cash on Delivery (COD)

Cash on Delivery (COD) may be available depending on your location.

Please ensure:

Someone is available at the delivery address to receive the package.
The exact payment amount is ready at the time of delivery.

Repeated refusal of COD orders may result in restrictions on future orders.

7. Delayed or Lost Shipments

If your order has not arrived within the estimated delivery time, please contact us at:

📧 kamranxyz11@gmail.com

We will coordinate with the courier service to resolve the issue as quickly as possible.

8. Incorrect Shipping Information

Customers are responsible for providing accurate and complete delivery details. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.